Privacy Policy
Last updated: January 1, 2024
Table of Contents
At Fitlink, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
1. Data We Collect
Personal Information
We collect information you provide directly to us, such as when you create an account, update your profile, or contact us for support. This may include:
- • Name and contact information
- • Profile information and preferences
- • Payment information (processed securely by third-party providers)
- • Communications with coaches and other users
Usage Information
We automatically collect certain information about your use of our services, including:
- • Device information and identifiers
- • App usage patterns and preferences
- • Location data (with your permission)
- • Log files and analytics data
2. How We Use Your Data
We use the information we collect to:
- • Provide, maintain, and improve our services
- • Connect you with fitness professionals and facilities
- • Process payments and transactions
- • Send you important updates and notifications
- • Provide customer support
- • Ensure the safety and security of our platform
- • Comply with legal obligations
4. Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our platform, processing payments, and providing customer support. These providers are bound by strict confidentiality agreements and are only permitted to use your information as necessary to provide their services to us.
5. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it by law.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- • The right to access your personal information
- • The right to correct inaccurate information
- • The right to delete your personal information
- • The right to restrict or object to processing
- • The right to data portability
To exercise these rights, please contact us using the information provided below.
7. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@fitlink.app
Address: Fitlink Privacy Team, Dubai, UAE